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Orthodontist Reviews

Our exceptional customer service, amazing results and positive, enthusiastic atmosphere mean our patients are some happy campers. See what they have to say about Richard Chan Orthodontics and our Seattle area (Mill Creek-Everett, Monroe, Bothell) and Alaska (Juneau) orthodontic offices.

I can’t recommend Dr. Chan highly enough! From the very first consultation, Dr. Chan and the entire team made me feel comfortable and informed about every step of my orthodontic journey. Their expertise, attention to detail, and genuine care for patients are truly exceptional.

The office is modern, clean, and well-organized, with appointments always running on time. Dr. Chan takes the time to explain treatments thoroughly and ensures the best possible results. The transformation in my smile has been incredible, and I’m beyond happy with the outcome!

If you’re looking for an orthodontist who is skilled, professional, and compassionate, Dr. Chan is the best choice. Highly recommend!
The best!!!! 😁
Dr. Chan and his staff are the best orthodontist around. I was referred to his bothell location by a friend and as an adult getting braces, I didn’t know what I was getting into. They did an incredible job from start to finish. They had various payment options that made it a no brainer from the start and I’m so happy I decided to go through him for braces. Thank you Dr. Chan and staff, for your professionalism and for giving me the confidence to smile 😀!
Staff at the office are incredible. Also friendly and accommodating to my schedule. Office is always clean, no longer waits to be seen and not too big. Overall experience of Invisalign was mediocre, wish I had gone with standard metal braces. Really takes a disciplined person to complete the Invisalign treatment in a timely manner. Dr. Chan did make sure to change my smile by correcting bite and crowded bottom teeth and close gaps in smile. Very happy with facility.
Fantastic experience with Dr Chan and his staff. Always so helpful with any questions or appointment needs, and I am so happy with my results! Highly recommend!
Good service, doctor is amazing, recommend 100%
My daughter is so excited to get her braces off this week! It’s been a great experience and with some nice straight teeth she gets to schedule her senior pictures! Thanks for everything!
Dr. Chan has given both our kids great service both before and during treatment. We love that we can schedule at different locations. In the year leading up to starting treatment I appreciated the informed and patient approach to a treatment plan while we waited for the kids’ mouths to be ready.

During treatment they were patient with my oldest as he grew and got his driver’s license, and made him feel comfortable enough to bring he and his sister to appointments on their own and schedule future appointments. They always communicated well with me as well. We are excited to wrap up one treatment today!
I always felt comfortable at the office! Everyone was incredibly nice and made sure I understood everything, the atmosphere was very inviting and friendly.
Such a wonderful experience. Always willing to work with schedules and such. My daughter’s teeth look amazing. Dr Chan and his team are the best in the valley. This has been a very long journey and I can honestly say I know it was the best it could have been with this team.
They provided a great care for my daughter over the last couple years of braces. I would highly recommend Dr Chan if you're looking for an Orthodontist.
My daughter and I both have braces from here. The staff is always friendly any problems are addressed immediately and with care. They can set up a payment plan that is very affordable. I highly recommend Dr. Chan and his staff.
My experience with Dr. Chan and his staff has been amazing. Their attention to detail and ability to answer all my questions was very comforting. I have no regrets and am soooo happy with my new smile.
BEST PLACE EVER! Thank you Doctor Chan and the Women who work there that helped bring my confidence back! Every time I walked into the building I was greeted with a smile. Once I sat down on the seats it felt like all the women knew me and my treatment plan to a T. Doctor Chan always acknowledges me as my name which makes this interaction even more welcoming. Thank you all so much! I will miss coming 😊.
Doctors were nice they were gentle with my teeth overall awesome experience
They did a great job with my daughter’s teeth, I would recommend Dr Chan. Staff are very professional and patient. Great place!
When we first started my treatment they did a good job at explaining what they were doing, what the next steps were going to be and they answered all and any questions i had. I liked that they always made sure to call back in a timely manner and it was easy to reschedule appointments. & most importantly all the employees were always nice and caring
Living in Sitka, we have had to travel to Juneau to see Dr Chan for Invisilign for my 16yo son. It has absolutely been worth it. The process was seamless. Staff was helpful, Dr Chan was always willing to listen and walk us through each stage, and the results were fantastic. I cannot recommend Dr Chan and his staff highly enough! Many thanks!
Dr. Chan Rocks! My daughter’s smile is perfect and we’re SO happy!
Dr. Richard did an amazing job with my braces. He is such a great othordontist and I highly recommend him. The staff is also amazing, they are very helpful and kind. In addition to being friendly and great at their job. I am very happy with everything!
I’ve had a great experience with Dr Chan and his staff. They are professional and friendly
Dr. Chan was always a delight to deal with and his team was always fast to my rescue when needed. He planned my treatment and gave me a timeframe and my treatment was complete in said timeframe. Super appreciated all around!!

About Dr. Chan

Dr. Richard W. Chan

Dr. Chan takes a personalized approach to his patients’ care so they have a great orthodontic experience and are able to uncover the smiles they deserve

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